Return/Refund Policy
Returns & Exchanges 🤍
At Tots & Trendz, we want you to absolutely love every piece you choose for your little one. If something isn’t quite right, we’re here to help make it easy.
Return Window
We gladly accept returns within 5 days of delivery.
To be eligible, items must be:
- Unworn
- Unwashed
- In original condition with tags attached
This helps us ensure every item arrives in perfect condition for all our customers 🤍
How to Start a Return
To request a return, simply email us at: totsandtrendz.co@gmail.com
Please include:
- Your order number
- The item(s) you’d like to return
We’ll guide you through the next steps.
Exchanges
At this time, we do not offer direct exchanges.
If you’d like a different size or style, we recommend placing a new order so you don’t miss out on popular items.
Refunds
Once your return is received and inspected, we’ll notify you as soon as your refund is approved.
Refunds are issued to your original payment method.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery and we’ll make it right as quickly as possible.
A Quick Note 💛
As a small boutique, each piece is carefully selected and prepared with love.
Our return policy helps us continue offering high-quality, unique styles at great prices for your family.